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Privacy Policy

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Effective Date: June 25, 2024 

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1. Introduction

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Welcome to Sun’s Up Construction, LLC ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com], use our services, or interact with us in any other way. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other privacy laws worldwide.

 

2. Information We Collect

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We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

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  • Personal Data: Name, email address, password, communications, payment details (including credit card information), comments, feedback, product reviews, recommendations, personal profile, and any other information you provide.

  • Technical Data: Internet protocol (IP) address, login details, computer and connection information, purchase history, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.

  • Usage Data: Information about how you use our website, including session information, page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

  • Aggregated Data: Aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

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3. How We Use Your Information

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We use your information for the following purposes:

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  1. To provide and operate our services.

  2. To provide ongoing customer assistance and technical support.

  3. To contact you with general or personalized service-related notices and promotional messages.

  4. To create aggregated statistical data to improve our services.

  5. To comply with applicable laws and regulations.

 

4. Data Storage and Security

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Our company is hosted on the Wix.com platform, which provides us with the online platform to sell our products and services. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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5. Communication

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We may contact you to notify you regarding your account, troubleshoot problems, resolve disputes, collect fees, poll your opinions through surveys or questionnaires, send updates, or as necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

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6. Your Rights

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If you are a resident of the European Economic Area (EEA) or California, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing: You have the right to object to certain types of processing, such as for direct marketing purposes.

  • Right to Data Portability: You have the right to request that we transfer your personal data to another company.

  • Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal data at any time.

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7. Children's Privacy

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Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information from our servers.

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8. Cookies

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We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

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  • A cookie is a file containing a small amount of data that is downloaded to your device when you visit a website. Cookies are used to improve your browsing experience by remembering you when you return to the website.

  • You can choose to disable cookies, but this may limit your use of certain features of our website.

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9. Third-Party Links

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Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of any other websites. We encourage you to be aware of when you leave our website and to read the privacy statements of any other website that you visit.

 

10. Changes to This Privacy Policy

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We reserve the right to update this Privacy Policy at any time and for any reason. We will notify you of any changes by posting the new Privacy Policy on our website. We recommend that you review this Privacy Policy periodically for any changes.

 

11. Contact Us

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For more information about our privacy practices, or if you have any questions, please contact us through office@sunsupconstruction.com

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